Emergency Preparedness Excellence at SHDC
At Sydney Holistic Dental Centre, we believe that comprehensive patient care extends beyond routine dental treatment to include being prepared for any situation that might arise. We recently completed intensive training in the Management of Medical Emergencies in the Dental Practice, including IV Sedation protocols, ensuring our team is equipped to handle medical emergencies with confidence and skill.
Why Emergency Preparedness Matters in Holistic Dentistry
When you visit SHDC, you’re not just receiving dental care—you’re experiencing healthcare that considers your complete wellbeing. Understanding that medical emergencies can occur in any healthcare setting, we’ve invested in advanced training to ensure we can respond effectively whilst maintaining our commitment to your safety and comfort.
Our holistic approach recognises that dental procedures can affect your entire body, particularly your cardiovascular and respiratory systems. This understanding drives our commitment to being prepared for any medical situation.
As Dr Lewis Ehrlich explains, “Holistic dentistry means caring for the whole person, and that includes being prepared to manage any medical emergency that might arise during treatment. Our patients deserve to know they’re in capable hands.”
Our Commitment to Advanced Training
On 13th June 2025, our entire clinical team dedicated their time to comprehensive medical emergency training through Cynergex Group. This wasn’t just basic first aid—it was advanced medical emergency management specifically designed for dental practices.
The training covered seven critical areas that directly impact patient safety and emergency response effectiveness.
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What Our Training Covered
During this intensive session, we mastered essential emergency management skills including:
Crew Resource Management
- Effective team coordination during medical emergencies
- Communication protocols that ensure swift, organised responses
- Leadership roles and responsibilities in emergency situations
Cardiopulmonary Resuscitation Excellence
- Advanced CPR techniques for dental practice settings
- Team CPR protocols for maximum effectiveness
- Proper use of automated external defibrillators (AED)
Advanced Resuscitation and Oxygen Therapy
- Airway and respiratory maintenance using advanced techniques
- I-gel airway management for compromised breathing
- Supplementary oxygen therapy protocols
- Bag mask ventilation techniques
Acute Care Drug Management
- Appropriate medications for medical emergency conditions
- Management protocols for cardiac arrest situations
- Treatment approaches for chest discomfort, pain, and loss of consciousness
- Cerebrovascular accident response procedures
- Hypoglycaemia, bronchospasm, and anaphylaxis management
General First Aid in the Dental Environment
- Dental-specific first aid considerations
- Environmental hazard awareness and management
- Patient positioning and comfort during emergencies
Documentation and Communication Excellence
- Proper incident recording techniques
- Communication with emergency services
- Post-incident review procedures
Professional Responsibilities
- Understanding the legal and ethical responsibilities of dental practitioners
- IV Sedation safety protocols and emergency management
- Continuing education requirements for emergency preparedness
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What This Training Means For You
When you choose SHDC for your dental care, you can feel confident knowing:
- We’re prepared for any situation: Our team has advanced training beyond basic first aid requirements
- We work as a coordinated team: Every team member knows their role in an emergency
- We have the right equipment: Our practice is equipped with emergency medications and devices
- We stay current: This 12-month certification ensures our skills remain sharp and up-to-date
The Holistic Safety Approach
Our commitment to emergency preparedness reflects our holistic philosophy in action. We understand that:
- Your medical history and current health status affect how we approach emergency situations
- Stress and anxiety can impact your body’s response to dental procedures
- Being prepared for emergencies allows us to focus on providing the best possible care
- Your peace of mind contributes to better treatment outcomes
As Dr Craig Wilson notes, “Being prepared for medical emergencies isn’t just about following regulations—it’s about ensuring our patients feel safe and confident during their visit. When patients know we’re prepared, they can relax and focus on their treatment.”
Our Ongoing Commitment
This advanced training builds upon our existing safety protocols and demonstrates our commitment to continuous improvement. We regularly review and update our emergency procedures to ensure they align with the latest medical standards and best practices.
Our team’s dedication to completing this comprehensive training during practice hours shows how seriously we take patient safety. The investment in advanced emergency management skills benefits every patient who walks through our doors.
Creating a Calm, Prepared Environment
While medical emergencies in dental practices are rare, knowing we’re thoroughly prepared allows us to create a more relaxed atmosphere for routine care. When you know your healthcare team is trained to handle any situation, you can focus on the positive aspects of improving your oral health.
Dr Yin Yin Teoh emphasises, “Our holistic approach means we consider every aspect of patient care, including being prepared for the unexpected. This training enhances our ability to provide comprehensive, safe care that supports overall wellbeing.”
Your Safety, Our Priority
We’re proud to share this achievement with our community because it represents our unwavering commitment to excellence in patient care. This advanced certification, valid for 12 months, demonstrates that we go beyond minimum requirements to ensure the highest standards of safety and preparedness.
Thank you for trusting Sydney Holistic Dental Centre with your oral health. We look forward to continuing to provide the safe, comprehensive care you deserve, backed by advanced emergency preparedness training.
Ready to experience the confidence that comes with expert care? Contact us today: (02) 8188 3718
Sydney Holistic Dental Centre has been proudly serving the Sydney community since 1983, combining holistic dentistry principles with the highest standards of safety and professional excellence.
